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Collaborating with Business Partners

Collaborating with our Business Partners to meet your needs


To help pharmacies and pharmacists with their response with COVID-19, WSPA is working with its business partners to provide resources to help them meet their patients’ needs.

Meeting Pharmacy Owners’ Financing and Working Capital Needs


Washington State Pharmacy Association (WSPA) is working with our business partner, First Financial Bank, to support independent pharmacies at a time when they are working on the frontlines servicing our communities to fight COVID-19.

We recognize that your working capital and business needs are changing, especially in these challenging times. As you are aware, the federal government recently provided emergency funding to help individuals and small businesses. Specifically, there are up to $350B in
relief for small businesses secured through the Small Business Administration.

These are uncharted waters and we are all learning as we go, you are not alone. WSPA partnered with First Financial Bank because of their pharmacy experience and commitment to helping our community pharmacies.

First Financial Bank is helping pharmacy owners and staying in contact with the Small Business Administration as emergency funds become available. If you need to discuss how the
CARES Act, Paycheck Protection Program (PPP), or the Economic Injury Disaster Loans (EIDL) relate to your working capital and business needs, please reach out to Bo Garmon with First Financial Bank at or 479-856-3001.


Additional resources are listed below.


Using Mobile App to Connect and Communicate with Patients

The Washington State Pharmacy Association (WSPA) recognizes that many pharmacies and pharmacy owners may be struggling to communicate with patients and customers during this pandemic.


Mobile apps have shown to be an effective channel for disseminating up to date information and allowing patients to submit requests without stepping into the pharmacy. For those without mobile capabilities, WSPA reached out to its business partner, Chad Roberts at TouchPoint Studio, to see if we can provide a temporary solution with limited functionalities that could bypass what typically can take months when developing a mobile app.  Patients can use the app to submit new scripts, refill orders, and communicate with patients and customers during this time of crisis.

To streamline the process, TouchPoint Studio has come up with a solution to utilize its existing app and create digital “storefronts” for pharmacies. The pharmacy could give their customers instructions on how to install TouchPoint Studio’s app on their devices. Using an activation code, customers can enable the specific pharmacy app so that they can connect with their pharmacist.

While there is an initial cost to set up mobile capabilities, Chad has significantly lowered his prices to minimize the expense to pharmacies during this difficult time. If you need more information, please contact Chad Roberts at

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